The best solutions are always the product of careful listening, comprehensive specialist expertise and a deeply held commitment to service. Only after we have fully understood your requirements do we begin the conversation with you to draw up your optimal technology solution.
Put yourself in the hands of a team of 350 highly motivated experts in IT & communication, security systems and control center technology – from first-class advice, through professional implementation up to and including bespoke service offerings. We understand the market and the currently existing and emerging technologies. That knowledge, combined with an understanding of your customer requirements, is the factor that produces the ideal solution for your needs.
A great many well-known private companies and public bodies are already reaping the benefits of WTG solutions in IT and communication, security systems and control center technologies. Every success has its own story. Read our Success Stories to find out what a successful partnership with us can look like.
1&1 Versatel
Since 2006, WTG has been providing support for the telecommunication infrastructure of major Telco provider 1&1 Versatel, including its Contact Center, ensuring that the essential systems are always up to date. In addition to an Avaya upgrade that was conducted during 2020, the entire hardware-based solution was also migrated to a virtual server environment in the same year.
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Call + Care
Call+Care runs a number of inbound call centers on behalf of its customers. These centers operate as the telephone contact system for Call+Care’s clients’ final customers. To fulfill Call+Care’s needs, WTG acts as full-service system integrator for a call center that is as reliable as it is future-ready, with the task of analyzing, optimizing and handling the customer service function.
It all begins with your idea – we do the rest. We apply our comprehensive knowledge and long experience to get your business case up and running.
The first step is analysis, then the conceptual design, followed by the implementation plan. You can always rely on us to employ cutting-edge technology, to provide maximum security and to communicate personally.
Whether the project is about integrating new systems or adding enhancements to existing functionalities, our team of experts remains at your side until the solution is working absolutely seamlessly. And, well beyond that stage, you can still rely on our 365-day, 24/7 service.
Whether it is about our presence at trade fairs, press releases or news on new products – our news ticker will keep you up to date. All the latest news on the WTG Group:
San José, CA, U.S.A./Berlin, Germany, October 5, 2023 – The German based WTG communication…
May 10, 2023, GERMANY – Five9, (NASDAQ:…
Following the acquisition of VSF Experts GmbH by the WTG Group, the software development expert is operating as WTG innovation GmbH since January 1st,…
